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FAQ

Welcome to the knowledge base for AAF's usage of the OpenWater Awards Platform. The content on this knowledge base is specific for AAF only and is not applicable for other OpenWater customers. OpenWater provides the Academy located here which contains instructional documents and guides for general OpenWater use.

Getting Started

I want to set up my local club in preparation for entries.

I want to test my local competition's entry process as an applicant.

I want to test my local competition's review process as a judge.

FAQ - Entry Process

How do I mark an entry as approved or disapproved?

How do I re-open an entry so an entrant can make edits?

How do I mark an entry as paid?

How do I mark that materials are received for an entry?

How do I make an adjustment on an invoice?

How do I impersonate an entrant?

How do I reset an entrant's password?