Found 46 articles

Forwarding

Mark Silver Entries as Paid

Unlike the fee paid when the entrant submitted their entry, forwarding fees are not paid within the OpenWater system. The forwarding fee feature is simply for tracking and reporting. While Gold ent...

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Submissions

Finalize and Complete Entrant Checkout as Admin

Finalize an entrant's shopping cart from the admin portal to mark In-Cart entries as Complete.This can be done with or without payment.STEP 1: Click Manage on the competition you wish to finalize e...

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Emails

Set Up a Confirmation Email

It is possible to send an email to the entrant when their entry has been completed successfully. It is also possible to include other individuals on the same email. In this article, we will show yo...

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Reports

Create Your Own Entries Report

If you need something more than the reports shown under Entries >> Reports, this is how to create your own custom one.STEP 1: Access your reportsFrom your OpenWater Dashboard, find and click ...

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System Setup

Set Landing Page Content

STEP 1: Click Manage next to the active program you are interested inStarting from your dashboard, in the Active Programs box click Manage for the target program.STEP 2: Open the Home page URLCopy ...

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Program Setup

My entries are all in! Now what?

Getting the entries in is the hard part, so congratulations on completing that step! You're probably now wondering what the next steps are for your competition configuration. From here, you will wa...

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Forwarding

FAQ: Forwarding Silver and Gold Winners

Forwarding is the step that involves moving an entry and all its uploaded content to the next tier of the competition. Once a local club has done their judging, winners will be selected, and Gold a...

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Submissions

Approve or Disapprove an Entry

This will show you how to approve or disapprove an entry if you have enabled "Require all Entries to be approved..." under "Advanced' in the "Round Settings" drop-down STEP 1: View Your Competition...

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Program Setup

Managing Coupons

You can use the coupon feature to create coupon codes for your entrants and create discounts and promotional pricing. An example of this would be creating a coupon code to distribute on social medi...

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Billing

View Fee Details for a Paid Entry

If your program has fees, there will be times that you will want to see which fees were triggered for a particular entry. This is most useful in cases where an entrant says they were overcharged, o...

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Judges

Scoring Sheets and Wall Sheets

If you combine online and offline judging you are able to download and print out scoring sheets to pass out to your judges, and wall sheets to put up to identify where judging is going to take plac...

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Submissions

How to Mark Entry Materials as Received

One you receive all required materials from the applicant, you want to mark his submission as "Materials Received" to have this question closed for them and for you. Below are the steps to do that....

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Judges

Test Public Portal as a Judge

Before this step, make sure you have:Completed a few test entriesAdded yourself as a judgeAssigned yourself those test entries to judgeSTEP 1: Click Public WebsiteSTEP 2: Click My Judging Assignmen...

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Reports

Generate a Winners Voice Script

STEP 1: View Your CompetitionsFrom your OpenWater Dashboard, find and click the Competitions tab on the left side navigation barSTEP 2: Manage Your CompetitionAfter clicking on the Competitions tab...

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Judges

Assign / Unassign Specific Entries to a Judge

If you need to assign submissions to a judge, or unassign submission from a judge, follow the steps below to accomplish that.STEP 1: Find and click on Manage across from the program nameStarting fr...

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Reports

Generate a Winners Book

STEP 1: View Your CompetitionsFrom your OpenWater Dashboard, find and click the Competitions tab on the left side navigation barSTEP 2: Manage Your CompetitionAfter clicking on the Competitions tab...

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Results and Winner Assignment

Configure Scoring Ranges

Scoring ranges make it possible to automate the appointment of winners based on their scores.STEP 1: View Your CompetitionsFrom your dashboard, find and click on the Competitions tab on the left si...

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Emails

Emailing Entrants Using The Email Wizard

OpenWater provides a convenient way to send blast emails to entrants through our Email Wizard feature. Some examples of email blasts include sending reminder emails to applicants with incomplete su...

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Reports

Export Entries to Excel

This will show you how to download entries.STEP 1: View Your CompetitionsFrom your OpenWater Dashboard, find and click the Competitions tab on the left side navigation barSTEP 2: Manage Your Compet...

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Entrants

Manually Add an Entrant

This will show you how to manually add an application as an administrator.STEP 1: Access the Entrants Drop-DownFrom your OpenWater dashboard scroll down and click on the "Entrants" menu item to ope...

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System Setup

Upload Your Organization Banner

STEP 1: Go to Club Banner under System SettingsFrom Dashboard, open the System Settings drop-down on the left and select Club Banner item.STEP 2: Select image to serve as a bannerClick Coose File t...

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Billing

Adjust an Invoice

This will show you how to apply an adjustment to an invoice.STEP 1: Click Manage from DashboardClick on 'Manage' on the competition you want to view invoices for.STEP 2: Go to InvoicesClick 'Financ...

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Results and Winner Assignment

Assign Winner Status and Forward to Next Round

When judging is complete for the entries you want to manage, follow the steps below to set their winner status.STEP 1: View Your CompetitionsFrom your OpenWater Dashboard, find and click the Compet...

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Emails

Emailing Judges Using The Email Wizard

You may need to email judges during you competition, to inform them judging for a round has started, or to remind them to finish judging entries.  To see how follow these steps.STEP 1: View Yo...

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Billing

Mark an Entry as Paid

This will show you how to mark an Entrant's entry as paid.STEP 1: View Unpaid InvoicesFrom your OpenWater Dashboard, click on the "Invoices" drop-down to open itClick on "Unpaid Invoices"STEP 2: Se...

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