Reset an Entrant's Password

This will show you how to reset an entrant's password.

STEP 1: Open the Entrants Drop-Down
  • From your OpenWater Dashboard scroll down to find and open the "Entrants" drop-down
  • Click on "Search"
STEP 2: Search for the Entrant
  • Fill out the form with any relevant data
  • Click "Search"

    Note: clicking "Search" without filling out the fields will generate a list of all Entrants
STEP 3: Open the Entrant's Profile
  • After finding the entrant, open their profile by looking to the right to find and click "Select" under the "Action" header
STEP 4: Switch to Tools
  • Switch from the "User Profile" tab to the "Tools" tab
STEP 5: Generate a New Password
  • You can choose to auto-generate and email a new password, or you can manually set the new password yourself