Program Setup

Managing Coupons

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You can use the coupon feature to create coupon codes for your entrants and create discounts and promotional pricing. An example of this would be creating a coupon code to distribute on social media for 10% off.

You can also use this feature to set up automatically applied discounts based on rules, using the "No Coupon" option. Common uses for the "No Coupon" option include:

  • BOGO deals
  • Reduced pricing for additional entries
  • Discounts based on member status
STEP 1: Find your program
  • Select "Manage" on the program you wish to create the coupon for.
STEP 2: Enter the Coupons option from within Round Settings
  • Click Round Settings from top navigation
  • Click Coupons
STEP 3: Click ADD COUPON button

If you're looking to create a discount that applies automatically without the entrant having to provide a code (a "No Coupon" rule), click "Select" in the action column of the No Coupon entry, and skip to STEP 5.

STEP 4: Setup your coupon details
  • Name - Give this coupon a name so you can reference it later
  • Code - This is the coupon code you will hand out to your entrants who are allowed to use it. It is case-insensitive and uses letters and numbers only. For private use, we recommend using a random string of letters and numbers. For something public, like a social media push, we recommend using something memorable and easy, such as SALE2017
  • Leave "Number of Uses" blank if there is no limit in total or per user.
STEP 5: Set Rules
  • Click the Price Rules tab
  • Decide if your coupon will be applied to each individual item in the cart or if it will be applied to the Overall Cart, or a combination of the two.

Individual Cart

When using an Individual Cart price rule, you are testing the conditions against every entry that has been added to the cart. This is useful for rules like "Discount $15 for each entry" or "First Entry Free" or "Every 10th Entry is Half Off" type scenarios.

Overall Cart

This is useful if you want to give a standard price off a cart regardless of how many entries someone is submitting. For example, you can hand out a "$10 credit" or "20% off if you submit more than 12 entries"

STEP 6: Add the price rule
  • Give the Price Rule a name
  • Choose the action (Discount by $ or % or Charge $ or %)
  • Choose amount

In this example we intend to discount 100% off of every 5th individual entry.

Step 7: Add and set conditions (Optional)

Once you've set up a coupon, and decided what the discount will be, you're good to distribute the coupon to your entrants. However, it is possible to add conditions to the coupons to limit use to certain situations. Common reasons to set conditions include time-based sales, discounts to carts over a certain value, or discounts to duplicate entries to new categories. If you want to limit coupon use, click the ADD CONDITION button and select the appropriate options from there. Frequently used rules include:

  • In Cart Item Number - useful for testing against the number of items currently in the entrant's cart. Example: Discount only 1st item in the cart or discount every 5th entry in the cart, etc, etc..
  • Overall Item Number - similar to In Cart Item Number, but in many cases, we have found that the entrant will have submitted an entry, paid for it, and then decide to come back later and pay for some more entries. This may be a better alternative than In Cart if you want to track that the user has submitted their first entry already at a previous time.
  • User Submitted Before - This condition can be used to see if the entrant has submitted earlier in the competition or if they have multiple entries in their shopping cart.
  • Application with the Same Title Has been Submitted by this User - Some customers have a particular requirement that lets users submit a single entry to multiple categories. You can discount entries that have been submitted with the same entry title, assuming they are the same entry submitted to a different category.
STEP 8: Test your coupon, and then test again!

Make sure your coupon works before distributing it. For time-based coupons, temporarily change the time and date to today to make sure there are no other rule conflicts (don't forget to change these back once you're satisfied it works!)